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In some cases, a bug can force the console to restart or crash to the Home screen.

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Like a regular computer, a PS4 may encounter errors that it may not be able to resolve on its own. If your PS4 plays the game just fine, you can bet the first disc you were using is the cause of the problem. Make sure that this disc is not scratched or cracked. To see if it’s a game disc issue, insert a different disc that’s known to be working. This can happen from time to time if the disc is scratched or cracked. If a game you’re playing keeps crashing or rebooting your PS4, it may be due to the disc you’re using it. Dirty or unreadable disc (when using a disc).

Below are the common causes for any of these problems. Your PS4 may crash, reboot, or become unresponsive for a number of reasons. This troubleshooting guide will help you with that. There can be several factors behind the situation so you’ll have to narrow down the factors in order to resolve your problem. Then, you can use safe mode worry-free and fix issues within your Playstation console.One of the common problems that some PS4 users encounter is the console crashing to the Home screen, or, in some cases, a total system reboot. You’ll want to be careful before using some of the available options, however, as you could lose some saved data on your console.īefore doing things in safe mode such as initializing or restoring default settings, you’ll want to be sure you have backed up the data on your console. Safe mode is a great way to figure out issues with your PS4. After your PS4 has done this, the console should restart.

Turn on your PS4 and connect a controller via USB.

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Your PS4 may boot up into a system update which should fix any issues.

Select the Restart PS4 option in safe mode.

Wait for 15-20 minutes and restart your PS4 by holding down the power button until you hear it beep twice.

Unplug your PS4 entirely, the AC adapter as well as HDMI cables or otherwise.

Select the Initialize PS4 option and follow the directions that appear.

Turn on your PS4 and connect a controller through a USB port.

If you’re having internet connectivity issues, this could cause your console or games to miss updates and can definitely impact gameplay. First, check to see if you need to do any updates. If you’re experiencing a lot of lag, or your game is freezing and crashes often, you can use safe mode to possibly fix these problems. You can set it to an earlier HDCP version which may clear up display issues on your TV.

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On the PS4 Pro, there is also an option to Set HDCP Mode, which may help if your PS4 is connected to a 4K TV that doesn’t support HDCP 2.2.

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The resolution on your console will be changed to 480p so you can see your screen to go into your PS4’s settings and try other troubleshooting options. If not, you can try the Change Resolution option.

First, you can try restarting through safe mode which may easily fix the problem. If you are seeing a black or blank screen when trying to use your PS4, safe mode can help you in a couple of different ways. Here are some situations where using safe mode would be best. Trying every option under safe mode is a good last resort if nothing else is working. PS4 Safe mode can help in many situations, such as display issues, freezing or lagging, blank screens, and more. So when something happens to your PS4, finding out which safe mode feature might work best can help you immensely in fixing your console. Initialize PS4 (Reinstall System Software): All data will be deleted and the PS4 firmware will be removed.Īll of these options can help you in a variety of different ways depending on what kind of issue you’re facing with your console.